Retail — Fast, accurate, accountable
Improve service speed and margin by getting the basics right: POS accuracy, inventory integrity, and shrink control—without adding friction for the floor.
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Focus areas
A lean set of controls that protect revenue and CX.
POS integrity
SKU hygiene, pricing/discount rules, tender controls, and audit trails.
Inventory accuracy
Cycle counts, RFID/barcode, receiving standards, and back‑room discipline.
Shrink & loss
Exception reporting, camera zones, and returns governance without punishing customers.
Metrics that matter
Pick a small scorecard—improve relentlessly.
Scan accuracy
% correct item/price/discount.
Inventory integrity
System vs. physical; stockouts.
Shrink
Loss as % of sales; exceptions closed.
Service speed
Queue/wait time & abandonment.